Business Training Games – The Benefits

There is a great deal of hype surrounding training games, including the recent survey of the worlds top 500 companies where 135 of the Global Fortune 500 intend to adopt training games for learning, with the USA, UK and Germany leading the way.

The reality is that playing and having fun are two of the most important elements in the education of a human being. When knowledge is acquired in an enjoyable way memory retention is improved by over 70%.

Games appeal to the emotive side of learning. This method of learning generates a positive experience when incorporated with important or critical subject matter.

Training Games are serious training tools designed to encourage people to gain a deeper understanding of their subject and the challenges they face.

Using training games can help accelerate learning, by compressing the topic in to focussed learning content that can be absorbed easily by the learner or trainee.

Despite their fun image our training games are very serious business tools used to develop understanding and consistency throughout teams and organisations. A training game creates a positive interaction between the learner and the topic in an exhilarating and fun way.

One of the most important reasons why training games are so effective is down to their cost effectiveness. In almost all cases the cost of training is slashed when you consider the cost per learner in comparison with the capital outlay and the improvement in knowledge retention.

Training games enable you to present real world situations in a relevant and real time way, where learners feel the excitement, pressures, behaviours and perspectives you can’t engineer in any other way.

The great thing about using training games is that they package critical business information and re-present it in a non-threatening way. The methodology of playing a game generates a serious learning experience, delivered in a light-hearted environment. The end result can be understanding and consistency throughout the entire business giving your company that competitive edge.

There is a whole range of training games from Customer Service to First Aid with prices from £99 and are available from www.gamethingy.com . Their motto is: For training to work, it has to be fun. If its fun, it will also be engaging and the more engaging it is, the more memorable it becomes.

Try it might just be the best training you have ever seen!

Business Training Games | Customer Service | Diversity | First Aid Game
Gamethingy supply a wide range of Business Training Development Games either specially made or available to buy online for immediate delivery including Customer Service, First Aid, Health and Safety, Hygiene, Food Safety and Diversity Training.

The Benefits of Customer Service Training Games

In an increasingly competitive marketplace the ability to provide outstanding customer service has become the new battleground for businesses across all sectors.

Many companies offer great service but only a handful are able to deliver it constantly and consistently throughout their business. Think about it. How many times have you experienced good service and bad service from different parts of the same brand or company? In almost all cases the inconsistency in service is down to people.

Research on the subject of customer service from Retail Active makes the point that increasing numbers of sales are based on the quality of service received and not on the merits of a product. In other words people buy things from companies that give consistently good service and steer clear from those businesses that don’t.

So what do the successful companies do to achieve outstanding customer service throughout their business that their less successful competitors don’t?

Firstly it is clear that their staff are well trained and inducted - they believe in what they are doing! Secondly employees are empowered to give outstanding service, making it easy to recover a customer before any complaint becomes a negative experience. Then there is management leadership where service delivery is cultural point of difference.

A crucial factor to ensuring great service is to unleash the positive benefits of customer service training. Successful companies use cutting edge training techniques such as customer service training games. Despite their fun image this method of customer service training is a very serious business tool.

The great thing about using training games is that they package critical business information and re-present it in a non-threatening way. The methodology of playing a game generates a serious learning experience, delivered in a light-hearted environment. The end result can be understanding and consistency throughout the entire business giving your business that competitive edge.

Customer service training games start from £99 and are available from www.gamethingy .com. Their motto is: For customer service training to work, it has to be fun. If it’s fun, it will also be engaging and the more engaging it is, the more memorable it becomes.

If you are wanting to ensure the best service standards you need to approach things differently and this new learning method really seems to work better than conventional methods of training.

Business Training Games | Customer Service | Diversity | First Aid Game
Gamethingy supply a wide range of Business Training Development Games either specially made or available to buy online for immediate delivery including Customer Service, First Aid, Health and Safety, Hygiene, Food Safety and Diversity Training.